International trips FAQs

Frequently asked questions

You are going to embark on a great adventure, so it is normal that doubts arise. What do I take? Can I participate without having previous experience in the water? Will there be someone to help me communicate? And like these, many others.

Therefore, we provide you with a list of your most common questions, related to trips to the different destinations.

If your question is not listed below, fill out the form at the bottom of the page and we will solve it personally.

Of course, in all destinations, we ourselves will accompany the group. We will be your guides to guarantee your comfort, safety, enjoyment and communication in both English and Spanish.

Yes, we arrange small groups, between 6 and 10 people, in order to prioritize the quality of the experience. This does not mean that you cannot enjoy independence. At all times we will offer the opportunity to carry out organized activities or enjoy exploring on your own. In addition, all itineraries include moments to discover the local areas at your own pace.

If you are a number of friends interested in any of the destinations, we can close the group, so that you can enjoy a guide exclusive to your group.

Any problem!

You can join the groups that we create, and meet other nature and adventure enthusiasts like you.

And if you want to travel on your own or organize your honeymoon, contact us and we will help you plan a personal itinerary.

When you reserve your place for any of the destinations, you receive an exclusive document with all the necessary recommendations to prepare the trip (luggage, security, paperwork, health, etc.)

It depends on the destination you choose. We will provide you with the specific information for each experience as soon as you make your reservation (you will receive an exclusive document with all the recommendations for your trip).

You are one of us! As biologists, veterinarians and wildlife specialists, responsible tourism that is truly respectful of animals is the maximum of all our activities. You can learn more about how we focus our activities in the Conservation Tourism section.

In addition, this makes it easier for us to have encounters with the animals in a more intimate, close way and without crowds.

¡Por supuesto! Somos guías de buceo y snorkel, con experiencia con todo tipo de personas. Nos adaptamos a ti y a tus necesidades, para que vivas experiencias únicas en cada actividad. ¡Nos apasiona mostrarte el fascinante mundo marino por primera vez!

Además, si eres más de ecosistemas y animales terrestres, no te puedes perder la Experiencia Sudáfrica Safari o Safari+Trail.

Of course! All activities in the water are designed for snorkeling or freediving, although you can also do incredible dives with our diving instructors, both in the Maldives Experience, as in the Azores Experience.

Of course, in all of them. In addition to ensuring your safety, our guides will guarantee that each activity is carried out following specific codes of conduct. They will also take care of all the logistics of the trip, so you don't have to worry about anything.

It all depends on our behavior in the water, and as our guides with experience in these activities will accompany you at all times, you have nothing to worry about!

In addition, the guides themselves will ensure that no stress is generated to any animal.

You are entitled to a refund of:

  • 90% of the deposit upon written cancellation, no later than 90 days before the start date of the experience.
  • 50% of the deposit upon written cancellation, at the latest, between 60 and 50 days before the start date of the experience.
  • 30% of the deposit upon written cancellation, at the latest, between 50 and 45 days before the start date of the experience.


The deposit will not be returned in case of cancellation within 30 days prior to the start date of the expedition.

Yes, in all destinations there are wonders both in and out of the water, and we want to show them to you. Hiking routes in the middle of nature, trails through National Parks, watching whales, dolphins and penguins from the coast, and sunsets on paradisiacal beaches are just some of the activities that you can enjoy out of the water, in our destinations.

Not at all! We have experience conducting encounters with animals in the wild with people of all ages. In addition, you do not need any previous experience to be able to carry out the activities, so we give you the opportunity to connect the whole family with nature.

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